Help with MSN MESSENGER

[Dylan-mx499]

Hey guys

umm my msn has done somthing not to sure what and wont let me sign in. it started when i tryed updating it and don't think it installed correctly. now it wont let me sign in.. any ideas on what i could try do??

Much app

thanks Dylan

[Chris56]

put your email addy and password in right

[Dylan-mx499]

hahaha nah bit more than that i think mate

[Zeduck]

what does it come up with when it won't let you sign in

e.g. "your contact list is unavailabe"

[Dylan-mx499]

it goes to sign in for about 2-3 seconds then comes up with the icon to trobleshoot the problem and once you done that everything is ok but DNS and KEYPOINTS when you click repair it says that your firewall may be blocking you from signing into windows live messeger.

Not sure on what to do

[Zeduck]

it should have a message saying what has happened when it comes up when signing it don't work tho

[Dylan-mx499]

yeah it does its that trobleshoot thing read above what it said?

[Dylan-mx499]

anyone got any ideas?

[Scrunty]

What firewall are you using?

[Redline]

Try going into:

Control Panel
Network And Internet Connections
Windows Firewall:

Exceptions and make sure Windows (Live) Messenger is checked.

Try that bro.

[Dylan-mx499]

yeah that already had a tick beside it.. not working dunno what the heck is wrong with it ae

[Redline]

Since you are having issues with both MSN/Hotmail and OE when trying to connect to MSN, my suspicion is that this is an MSN problem integrated with IE. What version of Windows are you running? What version of IE and OE? Is this issue only related to MSN/OE?

Some things to try and some questions for you as the board begins to investigate your issues:

Have you tried deleting your browser's cookies, History, and cache files? You will need to relog in with your user-name and Password's for all sites that require this. But sometimes clearing this stuff out can solve a lot of problems.

I would also go under Start, Run, type in the word "temp" (no quotes) and delete all of your temporary Internet files.

Also run Disk Clean up. Go to your hard drive (assumed to be drive C) Right-click and select Properties, and Run Disk Clean Up.

When done, empty your Recycle Bin, wait several seconds and reboot your computer. Can you get into MSN and work with OE now?

Have you installed, updated, or need to update any MSN software that may be causing this conflict? If yes, you may want to consider uninstalling that software and see if that resolves the problem.

What type of Internet connection do you have? Are you using combinations of dial-up, broadband and wireless? This may be causing a conflict. You should be having only ONE active connection per computer.

What type of Firewall do you have? Are you using for instance a built-in firewall such as that found in Windows XP or an external software Firewall? (i.e Zone Alarm?)

Have you contacted your ISP? What have they suggested?

When did this issue first start occurring? Have you added, modified, or deleted any hardware or software from your system prior to this issue occurring?

Do you use updated Anti-Virus Software and update and run scans with quality malware removal products on a regular basis?

Source: http://forums.techguy.org/web-email/572 ... tmail.html" onclick="window.open(this.href);return false;

[Dylan-mx499]

how do i uninstall it because it started when trying to update it and has never worked since

[Redline]

Go to Control Panel, Add Or Remove Programs and select messenger.

Click on Change/Remove and it should un-install then go to:

http://get.live.com/messenger/overview" onclick="window.open(this.href);return false;

Install it then post up your progress.